In the HoReCa and Wellness industry it is vital to have an extraordinary team developed impeccalbe in terms of behavior, communication skills, etiquette(appearance) and aknowledgements.
First of all your clients evaluate you through the quality of the people you are surrounded and only after that what they have experienced in your “home”. You will be recommended and they will return if they had an experience beyond their expectations, if they were smiled or have been spoken polite, getting an interaction based on respect and empathy, all this imprinting a memorable time. Your team is responsible for all above. Because people give real value to your business.
Invest in your team because it is your and your business MIRROR!
Because EDUCATION is the most profitable investment, choose one of the special curses of Spa and Hospitality Industry
➤ So that your team has to know how to imprint a memorable impression
➤ So that your team has to practically develop their communication skills
➤ So that your team can become the best host ever
All our skills and acknowledgement is dedicated to make out of your Spa and Wellness Business to be, first of all, your vision and representing your image. Then we guide you through the steps to succeed and avoid the beginners mistakes. Due to our holistic vision we are able to achieve our aims and we find the best solutions and using the best tools. We are involved and persevering in avery project we enrole that is why the foremost is going to be you, your team, your business. Spa Plus toold and solutions will be at your fingertips whenever you want to access them and they will be permanently adapted to your actual needs.
Spa Plus is your lucky clover!
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What others are saying about our services
Frumusețea programului dvs. de instruire pe partea de Customer Care, constă nu numai în simplitatea lui și ci și în modalitatea de livrare a acestuia. Motivația transmisă personalului nostru a fost deosebită și ne bucurăm că am avut un trainer care înțelege oamenii, temerile și bucuriile lor. Obiectivul principal al programului a fost acela de a spori atenția și grija față de client și a crește performanța personalului din front-end (review-urile pozitive față de atitudinea și profesionalismul angajaților noștri au crescut considerabil). Ați reușit, de asemenea, să faceți oamenii să se simtă bine despre ei înșiși! Va mulțumim!Echipa SunGarden Golf & Spa Resort